April 20, 2009
Security Management Support For Limited Security Budgets
How To Manage A Security Program Without Added Payroll Burden
Tough economic times require innovative approaches in support of effective security management. An economy in free fall, coupled with rising unemployment on one hand, places ever increasing demands on security programs, while on the other hand resources in support of these of these security programs are shrinking. Security Management Services International, Inc. (SMSI) through its Security Management Support Program (http://www.smsiinc.com/services/virtual.html) offers an effective and cost-efficient solution. Organizations that make indiscriminant cuts in their security programs increase the probability of losses, and greatly increase the potential for liability driven litigation. Therefore the emphasis should not be on cutting, but rather should be on efficiency.
The SMSI Security Management Support Program provides a means by which organizations can maintain and improve the effectiveness of their existing security program while avoiding the payroll burden of a high paid security professional. The SMSI team is comprised of a diverse group of Board Certified Protection Professionals (CPP). These security professionals have expertise is such specialties as healthcare, hotels, shopping malls, high-rise commercial buildings, biotech and manufacturing operation. This group of SMSI security professionals understands the proper application of mitigation strategies such as security guard operations (either contract or proprietary). The Security Management Support Program can be applied to security system design inclusive of locking systems, card access systems, alarm systems and CCTV applications. With SMSI’s support, the effectiveness for organizations to deal with a wide range of security vendors will be enhanced thereby avoiding unnecessary expenditures.
Every security program can benefit from 150 years of accumulated diverse security expertise.
The Security Management Support Program is not intended to replace the existing security program. It is intended to take the existing program to a new level by supporting existing security management with a wide range of support services including unlimited telephonic guidance and problem solving. SMSI will provide this service on an annualized basis. A customized Agreement will delineate the Scope of Services to be provided. The underlying assumption of these offered services is that many organizations cannot support the payroll burden of 150K+ security professional, yet most organizations need this level of expertise in order to insure high quality while at the same time, achieving cost containment.
One of the backbones of this offering results from a strategic partnering between Security Management Services International and PPM 2000, the world’s foremost developer of Security Management software.The monthly subscription fee will included the hosted use of PPM 2000 Perspective Premium Incident Tracking Package. Critical to the security management process is the ability to make sound security business decisions going forward, predicated on real need. Security expenditures must be data driven and must produce measurable pay-back. The use of Perspective Premium will allow for the detailed tracking of security events, the early identification of trends and the early ability to mitigate future braches before things get out of hand. The analytic capability of the software is critical in assuring optimal ROI.
SMSI and PPM 2000 will set up the software and will assure it is customized to meet the unique needs of each client. Both the client and SMSI will have the capability to monitor recorded incidents and to subject this data to sophisticated analytics both investigative as well as remedial purposes. It is important to remember that security is a dynamic discipline and security programs must continually adapt and adjust to emerging trends and threats. Effective security programs should always strive to reduce the probability of liability claims.
Another important component of this offering occurs at the onset of the initiation of the Service Agreement. Immediately after the mutual acceptance of the Agreement, SMSI will conduct a thorough security assessment of the facility or facilities covered by the Agreement. This assessment sometimes referred to as a Security Audit, can range in cost from $7k to $50k and up. Security Management Services International believes that an initial security assessment is important for a number of reasons. First, in the majority of cases, when providing these assessments as a stand-alone service, SMSI almost always discovers opportunities to save money and/or improve efficiency and productivity. Second, often new, yet unaddressed threats are discovered which often require low cost remedies such as employee awareness training. Finally, it does not make sense to develop a forward looking security program without first establishing a foundational basis on which to build.
The Assessment will also include analysis of local crime data as well as the provision of a CAP Index Crimecast Report and a CAP Index Proximity Report (www.CAPIndex.com). SMSI will analyze this accumulated data and provide a context for any suggested improvements. Every client will receive a bound report including photographic support.
The cost of the Assessment will be offered substantially below the stand-alone rate and the majority of the cost will amortized over the term of the first year of the Agreement.
SMSI Assumptions
- The client has, or is considering implementation of an enterprise-wide formal security program and strategy.
- The program has a designated security manager or an individual responsible for oversight of the security program in addition having other managerial responsibilities.
- The security program has or intends to include the application of security measures, that may include, but is not limited to:
- Access management system
- Closed circuit television usage
- Alarm system
- Information protection programs
- Uniformed security personnel
- Contract
- Proprietary
- Investigation personnel
- The enterprise is composed of an excess of 100 employees
Security Management Support Components
The basic components of Security Management Services International’s Security Management Support Program include, but are not limited to:
- An initial comprehensive security assessment. (It is important to establish a foundational basis from which to move ahead and to build upon moving forward.)
- Physical security audit
- Lighting
- CPTED (Crime Prevention Though Environmental Design)
- CCTV
- Access management
- Card system
- Locking systems
- Security personnel usage
- Pre-employment practices
- Inventory and supply chain management security
- Exterior and perimeter security
- Security training needs
- Security awareness programs
- Internal & external crime threat levels
- Physical security audit
- Development of a Security Plan
- Mission statement
- Job descriptions
- Workplace Violence Prevention
- Metrics
- RFP development if deemed necessary
- Vendor selection oversight
- Initiation of Perspective Premium Incident Management System
- Establishment of the Perspective Premium Incident Management program
- Security Management Support in setting up Perspective to ensure it meets site specific needs
- Establishment of Perspective reporting, and other output functionality
- Customized Reports
- Charts
- Graphs
- Multimedia Presentation Capabilities
- “State of the Art” Analytics
- Ensuring that security decisions are data driven
- Establishment of Perspective reporting, and other output functionality
- Establishment of Security Management Support structure
- Development and defining the support role of Security Management Services International, including but not limited to:
- Determination of Site visits per year
- Unlimited phone/online support service
- Incident management protocol
- Initiation and promulgation of Security Awareness Program
- Response to special needs protocol
- Development and defining the support role of Security Management Services International, including but not limited to:
- Investment
- A one-time modest retainer
- Contract for One Monthly Fee for Security Management Services, inclusive of the Perspective Premium monthly subscription
- Benefits
- These combined services clearly fit the description that “The whole is greater than the sum of the parts.”
- The value of these bundled services is greater than the cost of the individual components.
- The likelihood of reduced liability.
- The reduction of both internal and external losses.
- The assurance of achieving greater value and return on investment from the accumulated security vendors.
- The result of maintaining a contemporary security program that addresses the needs of today and tomorrow.
Summation
Security Management Services International, Inc., through its Security Management Support Program is offering an innovative and unique alternative for the management of the security needs for a wide range of clientele. Organizations that may benefit from this innovative approach to security management include, but are not limited to:
§ Hospitals
§ Shopping centers
§ Apartment complexes and HOAs
§ Retirement and Elder-Care facilities
§ High-Rise Commercial Buildings
§ Manufacturing plants
§ Bio-Tech facilities
§ Educational institutions
§ Hotels
SMSI does not seek to replace the existing security program, its management and/or personnel. This programhas as a primary mission of enhancing the existing security program by improving its value added impact to the organization it serves. All too often securitydecisions areintuitively derived and may or may not sufficiently address specific needs. SMSI believes that security programs should be need drivenpredicated on hard data.
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